Frequently Asked Questions
Everything you need to know about your Zootzu Garb experience.
What is the typical shipping time for my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 10-15 business days depending on your location.
How do I determine the right size for me?
We provide a detailed size chart on every product page. Since our garments often feature authentic, historical cuts, we recommend measuring yourself and comparing it to our guide for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items. If you need a different size or style, you can initiate an exchange through our online portal.
What materials are used in Zootzu Garb clothing?
We pride ourselves on using high-quality natural fibers, primarily 100% cotton and linen blends, to ensure breathability, durability, and an authentic feel.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and weight of the package.
How should I care for my garments?
To preserve the quality of our natural fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high heat in the dryer.